Delivery & Return

Express Shipping

United States - 20 working days
United Kingdom - 15 working days
France - 15 working days
Germany - 15 working days
Italy - 20 working days
Australia - 20 working days
Switzerland - 20 working days
Sweden - 20 working days

     

    Declaration Value and Important Notes

    Due to customs declaration policies, there is a maximum value limit for each package. If the value exceeds this limit, the shipment needs to be split. We appreciate your understanding.
    Regions and their respective single package declaration limits:
    • European Union countries: $150 USD
    • United States: $800 USD
    • Australia: $700 USD
    • United Kingdom: £135 GBP
    • Germany: €150 EUR

         

        Service Countries

        France: we do not provide delivery services to the French affiliated islands.
        United States: we cover the entire mainland USA, excluding remote areas such as Alaska, Hawaii, overseas addresses like Puerto Rico, Guam, and APO/FPO military addresses. Amazon addresses are not accepted.
        Australia: nationwide coverage.
        United Kingdom: mainland areas are covered, excluding Highlands and Islands, Channel Islands, northern Ireland, military addresses, Isle of Man.
        Germany: nationwide coverage.

           

          Return and Redelivery

          United States, France, Germany, Australia: Return and redelivery services are currently unavailable.

             

            Compensation Standards 

            For all routes to Europe/North America/Asia Oceania, if delivery is not completed within 60 days or the package is lost, compensation will be provided.
            For disputes resulting from logistics reasons that lead to a refund, the basic compensation limit is 40 US Dollars.

               

              Return and Exchange Policy

              Free returns within 30 days in addition to the above policy.